Terms & Conditions

TERMS & CONDITIONS (Orbit Lab Productions)

Effective Date: January 1, 2026

Business: Orbit Lab Productions (“Orbit Lab,” “we,” “us,” “our”)

Contact: info@orbitlabproductions.com

These Terms & Conditions (“Terms”) govern your use of this website and any inquiry, booking, purchase, or engagement of Orbit Lab services. By accessing this website, submitting a form, requesting a quote, or booking services, you agree to these Terms. If you do not agree, do not use the website or services.

Important: These Terms are a general website notice and do not replace a signed production agreement. If a written contract is executed for a project, that contract controls if it conflicts with these Terms.

1) Definitions

• Client: the individual or entity requesting services.

• Services: production services including (but not limited to) aerial/drone operations, camera operation, livestream support, photo/video capture, and related media services.

• Deliverables: files provided to Client (edited videos, photos, clips, or other outputs as described in writing).

• RAW Footage: unedited camera files, drone files, audio files, project files, and/or source media.

• Project: the specific scope described in a quote, invoice, email confirmation, or written agreement.

• Third-Party Production: work where Orbit Lab is hired as a subcontractor or contributor (e.g., drone pilot, camera operator) and another entity controls final edits and publication.

2) Website Use

This website may be updated, modified, or discontinued at any time. We do not guarantee uninterrupted access. You agree not to misuse the website, attempt unauthorized access, scrape content, or interfere with functionality.

3) Quotes, Booking, and Scope (No Scope Creep)

• Quotes/Estimates: Quotes may expire and are not binding until confirmed in writing.

• Booking: A booking is confirmed only when Orbit Lab accepts the job in writing and any required payment/deposit is received.

• Scope: Services and Deliverables are limited strictly to what is listed in writing (quote/invoice/email/contract). Anything not listed is not included.

Changes: Client-requested changes (schedule, location, access, deliverables, edit style, additional cameras/operators, travel, revisions, rush delivery, licensing) may require additional fees and extended timelines.

4) Payment Terms (No Delivery Until Paid)

• Unless otherwise stated in writing:

• Invoices are due upon receipt (or by the due date shown on the invoice).

• Orbit Lab may withhold Deliverables until all balances are paid in full.

• Late balances may incur the maximum lawful interest plus reasonable collection costs.

• Client is responsible for permit fees, location fees, parking, security/police details, venue charges, and required releases unless explicitly included in writing.

Chargebacks/Payment Disputes: Client agrees to contact Orbit Lab first to attempt resolution before initiating a chargeback. If a chargeback is initiated for services already performed or files delivered, Client remains responsible for all amounts due plus chargeback fees and reasonable administrative costs.

5) Cancellations, Rescheduling, Weather, and Safety

• Cancellation: If Client cancels, Client may be responsible for non-refundable deposits (if applicable) and all costs already incurred (travel, rentals, crew holds, permits, prep, and non-cancellable commitments).

• Rescheduling: Reschedules are subject to availability and may require additional fees.

• Weather/FAA/Safety: Drone operations depend on weather, airspace restrictions, interference, visibility, and safety. Orbit Lab may delay, relocate, modify, or cancel flights to comply with law and safety standards. If drone flight becomes impossible due to conditions outside our control, Orbit Lab is not liable for missed aerial shots.

6) Client Responsibilities (Access + Rights + Accuracy)

• Client is responsible for:

• ensuring legal access to locations and securing permissions from property owners/venues;

• obtaining releases/permissions for people, talent, performers, speakers, logos, music, and any protected material used or depicted in Client’s intended use;

• providing accurate schedules, shot priorities, and requirements in advance;

• ensuring a safe working environment.

Orbit Lab is not responsible for limitations or missed coverage caused by restricted access, late schedule changes, unsafe conditions, interference by third parties, or Client’s failure to obtain permissions.

7) Deliverables, Revisions, and File Storage

• Delivery Timing: Any stated delivery timeframe is an estimate unless explicitly guaranteed in writing. Rush delivery may require additional fees.

• Revisions (Editing Only): If editing is included, revision limits and scope are only as stated in writing. Additional revisions are billable.

• RAW Footage: RAW footage is not included unless explicitly purchased/approved in writing.

• File Retention: Orbit Lab may delete project files (including RAW) after 60 days from delivery unless otherwise stated in writing. Long-term archiving is not guaranteed.

8) Intellectual Property (Copyright) + License to Client

A) Default Ownership (Orbit Lab Keeps Copyright)

Unless a separate written agreement states otherwise, Orbit Lab retains all right, title, and interest (including copyright) in all content created by Orbit Lab, including footage, audio, edits, and deliverables.

B) Client License (What You’re Actually Buying)

Upon full payment, Client receives a limited, non-exclusive, non-transferable, non-sublicensable license to use the Deliverables for the purposes described in the Project scope.

C) No Transfer / No Buyout Unless Written

Ownership transfer, buyouts, exclusivity, or broad licensing must be agreed in writing and may require additional fees. No rights are transferred by default.

D) Restrictions

Client may not resell, sublicense, or transfer Deliverables to third parties (including agencies) except as necessary for the approved use, and may not use Deliverables in unlawful, defamatory, misleading, or rights-infringing ways.

9) Third-Party Productions + Credited Roles (Subcontract Work)

• Orbit Lab often performs specialized production roles (e.g., drone pilot, camera operator) as part of larger productions. In Third-Party Productions:

• final edits, publishing, and ownership may be controlled by the producer/client of record;

• Orbit Lab does not claim ownership of third-party productions;

• Orbit Lab may describe its role/credit accurately and display work only as permitted under applicable permissions, industry practice, or written agreements.

10) Portfolio Use + Marketing Rights (With Takedown Option)

Unless Client requests confidentiality in writing before production, Client agrees Orbit Lab may display completed work and/or reasonable excerpts for portfolio, demo reels, marketing, awards, and self-promotion.

Reasonable Takedown: If a Client has a legitimate confidentiality concern, Orbit Lab may remove or modify portfolio display upon written request, subject to any contractual obligations or third-party restrictions.

11) Third-Party Links, Embeds, and Platforms (YouTube/Instagram)

This website may link to or embed third-party platforms (YouTube, Instagram, Facebook, etc.). Orbit Lab is not responsible for third-party content, platform outages, policy changes, takedowns, ads, compression, or data collection performed by those platforms.

12) No Guarantees (Creative + Results)

Creative work is subjective. Orbit Lab does not guarantee specific outcomes such as increased sales, engagement, virality, sponsorships, or revenue.

13) Limitation of Liability (Big Protection)

• To the maximum extent permitted by law:

• Orbit Lab is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages (including lost profits, lost data, or business interruption).

• Orbit Lab’s total liability for any claim related to a Project or website will not exceed the amount actually paid by Client to Orbit Lab for the specific Project giving rise to the claim.

Nothing in these Terms limits liability to the extent it cannot be limited under applicable law.

14) Indemnification (Client Covers You If They Cause a Problem)

Client agrees to defend, indemnify, and hold harmless Orbit Lab and its contractors/crew from claims, damages, and expenses arising from:

• Client’s misuse of Deliverables;

• Client’s failure to obtain permissions/releases;

• Client-provided materials (logos/music/scripts) that infringe rights;

• unsafe conditions controlled by Client;

• Client’s unlawful instructions or requests.

15) Force Majeure

Orbit Lab is not responsible for delays or failure due to events beyond reasonable control, including weather, emergencies, airspace restrictions, acts of government, strikes, power/internet outages, venue shutdowns, or platform outages.

16) Governing Law + Venue

These Terms are governed by the laws of the State of Texas. Any dispute shall be brought in state or federal courts located in Harris County, Texas, and the parties consent to jurisdiction and venue there.

17) Updates

Orbit Lab may update these Terms by posting a revised version to the website. Continued use constitutes acceptance.

18) Contact

Questions about these Terms: info@orbitlabproductions.com